Support

How can I use Copilot?

You ask your question and within a few minutes you'll receive an answer back on your mobile phone. In order to ask questions, you need to buy credits, which can be bought via in-app purchase system.


Can everyone use Copilot?

Copilot is available to all mobile phone users, who have access to Google Play and Apple's services. You can use it on any Android or iPhone.


How much does Copilot cost?

Copilot is free to use. You can observe questions and answers other users have received and even ask a free question. If you would like to continue receiving cooking advice, you will have to pay for answers, as per the pricing listed in the purchasing menu.


What questions can I ask?

You can ask Copilot anything, which is related to travel. You can always ask for advice on what places to visit or information about the places you are in. Have a look at our home page for a more comprehensive list of things that we can answer.


How do I give feedback?

You can email us at appsupport@crowdmobile.com. Please feel free to leave us comments, suggestions or just general feedback about what you think of.


I've asked a question but haven't received an answer?

If for any reason Copilot has received your question but you haven't received a reply within an hour it's possible that your text message has been delayed or lost in our network. Try sending it again, or email us at appsupport@crowdmobile.com and give details of the question asked, including your mobile phone number, time and date and network operator.


How does Copilot work?

Copilot works thanks to a number of intelligent human researchers and a very sophisticated software application with a huge database.


Will Copilot service change?

Copilot reserves the right to review and make changes to its policies, service and charges without notice. Please ensure that you read the Terms and Conditions and FAQ page which will display the latest information.